September 07, 2010
Introduction
How much can I expect to pay for the eletter Desktop software?
We have offices located in three different states. Can we have all of these utilising the same eLetter Desktop software?
How does the cost of our in-house mail preparation compare to outsourcing the job to eLetter Solutions?
What sort of technical support do you offer?
What are the system requirements for using the eletter Desktop software?
Is there training provided for the eletter Desktop software?
eLetter Solutions Help
How do you handle returned mail?
We have a huge database of client addresses. How can eLetter Solutions help us in keeping this up to date?
We have the content prepared for our direct mail piece but need some direction with the creative design. Does eletter provide assistance with this?
What type of printing equipment does eLetter Solutions use?
Our company needs to allow our customers access to copies of their invoices online. How will this work?
Can you guarantee that the data that we transfer to you will be secure?
How many pages can be sent in the eLetter Wrap?
What sort of security features does eLetter Ticket provide?
Can we use our own graphic designs for eLetter Wrap?
Do you have a product that can deal with more complex transactional detail in my mailouts?
Will I be able to retrieve a copy of all the documents Australia Post has printed for our company?
Top 10 Questions
1.  How do you handle returned mail?
2.  How much can I expect to pay for the eletter Desktop software?
3.  We have offices located in three different states. Can we have all of these utilising the same eLetter Desktop software?
4.  We have a huge database of client addresses. How can eLetter Solutions help us in keeping this up to date?
5.  How does the cost of our in-house mail preparation compare to outsourcing the job to eLetter Solutions?
6.  We have the content prepared for our direct mail piece but need some direction with the creative design. Does eletter provide assistance with this?
7.  What type of printing equipment does eLetter Solutions use?
8.  Our company needs to allow our customers access to copies of their invoices online. How will this work?
9.  Can you guarantee that the data that we transfer to you will be secure?
10.  What sort of technical support do you offer?